Doctor Dhillon Dental Clinic

Doctor Dhillon Dental Care (previously Clent Dental Care)

Last updated: August 2025

Doctor Dhillon Dental Care (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard your personal data when you visit our website, use our contact form, or engage with us through our online advertising.

1. Information we may collect

We may collect and process the following personal information about you:

  • Name, email address, phone number and any information you provide when contacting us through our website form or by email.
  • Information relating to enquiries about appointments, treatments or services.
  • Technical information such as your IP address, browser type and browsing activity on our website (through cookies and analytics tools).
  • Information from online advertising platforms (such as Meta Ads) if you interact with our adverts.

2. How we use your information

We will only use your personal information for legitimate business purposes, including:

  • Responding to your enquiries and providing dental care information.
  • Booking or managing appointments if requested.
  • Improving our website, services and patient experience.
  • Running and measuring advertising campaigns on platforms such as Meta (Facebook/Instagram).
  • Complying with legal obligations.

We will never sell your data to third parties.

3. Sharing your information

We may share your information with:

  • Trusted service providers who help us operate our website, manage patient enquiries, or run advertising campaigns.
  • Regulatory bodies or legal authorities if required by law.

All third-party providers are required to keep your information secure and only process it under our instructions.

4. Cookies and online tracking

Our website uses cookies and similar technologies to:

  • Ensure the site works properly.
  • Understand how visitors use our site.
  • Measure and improve the effectiveness of our advertising campaigns.

You can manage or disable cookies through your browser settings.

5. Data retention

We will only keep your personal information for as long as necessary to fulfil the purposes we collected it for, including legal or regulatory requirements.

6. Your rights

Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you.
  • Ask us to correct any inaccurate information.
  • Request deletion of your data in certain circumstances.
  • Object to or restrict how your data is processed.
  • Withdraw your consent to marketing at any time.

To exercise these rights, please contact us using the details below.

7. How we protect your information

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access or disclosure.

8. Contact us

If you have any questions about this privacy policy or how your data is handled, please contact us at:

Doctor Dhillon Dental Care
2 Eton Walk, Hagley, DY9 0PG
01562 884160
info@clentdentist.com

If you are not satisfied with our response, you also have the right to complain to the UK Information Commissioner’s Office (ICO).